Know how to protect your family and home
We are dedicated to upholding the highest possible standards to protect our customers, and make sure our propane delivery drivers and service technicians are trained to perform their jobs safely. And we want to make sure you know about using propane safely so you can enjoy all of the benefits of propane without worry.
The most important thing to know is what propane smells like. And that smell is like rotten eggs. Since propane doesn’t smell on its own, the rotten-egg smell is from an odorant added so leaks can be more easily detected.
I smell gas: What do I do?
Thanks to strong regulations and high propane industry standards, propane has a strong safety record. But you still need to know how to protect yourself if you smell gas, whether it’s in your home or anywhere else around gas equipment.
- Put out any sources of ignition like candles or cigarettes.
- Get out of the house IMMEDIATELY.
- Don’t use any light switches, thermostats, telephones or appliances until you are safely out of the house and away from where you smelled gas.
- Close the gas shutoff valve on the propane tank or cylinder if you can safely access it.
- Call 911 and Get Propane Now once you’re a safe distance away from where you smelled gas.
- Give emergency personnel and the propane service technicians time to check for escaped propane gas and do any repairs.
- Even if you don’t smell gas anymore, stay away from the area where the leak was and don’t try to turn on the propane supply valve.
- A trained propane service technician needs to repair the leak, carefully inspect all gas appliances and relight all pilots.
- Don’t return until you have permission from emergency personnel or the service technician.
Ready to learn more about propane safety? The Propane Education & Research Council (PERC) has developed the learning modules below so you can find out all about propane safety, with topics including propane tank safety to the safe handling and use of BBQ grill tank cylinders and more!
Click on the modules from PERC below to review a variety of propane safety tips and other topics related to propane safety.